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Shipping and Delivery

Goods will be shipped from France and the UK. Once you have completed your order, we aim to despatch your package as swiftly as possible. Our shipping services are based on shipping destination and are listed in full below.

When placing an order for multiple items, please be aware that your order may be dispatched in several packages.

We offer a tracked service for all locations: Please allow up to 7 - 10 days for your order to arrive

PRICES 

UK:

Up to 2kg - €4.95

2.01kg–5kg - €9.95

5.01kg and up - €15.00

Europe:

Up to 0.1kg -  €7.95

0.101kg - 2kg - €10.95

2.01kg and up -  €25

Africa, Asia, Central, North & South America:

Up to 0.2kg -  €20

2.01kg and up -  €35

Oceania:

Up to 0.1kg -  €15

0.101kg - 0.2kg - €25

2.01kg and up -  €35

 

PRE-ORDERS

Pre-order with confidence, knowing you are buying from the official Invictus Games Store. If you pre-order and pay in advance, you will be one of the first to receive your item as soon as it is available. Please be aware that unforeseen production complications occasionally cause changes to pre-order item availability dates.

DUTIES & TAXES

If you are ordering outside of the UK or EU, your order may be charged customs fees covering taxes, duties and processing when it arrives at your border. Our shipping charges do not cover these additional customs fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. If you refuse to pay the customs fees when your order arrives, the shipment will be returned and we will be charged the customs fees plus return shipping costs. Therefore, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.

Invictus Store has no way of estimating customs timings or fees which can delay delivery due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees. Some customs offices will send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment.

We advise you to familiarise yourself with the customs charges in your country before you order. 

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